Job Seeker Eligibility & Rights

We help people with a disability, injury, illness, health condition (including mental health) or impairment to find meaningful employment, or assist people in their current role to maintain employment.

If you’re looking to take the next step, we’d love to help you. To be eligible for our specialised services you need to:

• Have a diagnosed disability or long-term health condition
• Be aged between 14 – 65 years old
• Be an Australian citizen or permanent resident
• Be working less than the benchmark hours established through the Centrelink assessment, if you are already employed
• Live in our contracted WA Employment Service Area, which includes North, South and Central metropolitan areas
• Be deemed eligible to receive our support via a Centrelink assessment (which we can support with)
• A job seeker must be in receipt of an income support payment, except where the job seeker is:
  –  ESAt/JCA exempt (Eligible School Leaver, Special Class Client or Work Assist);
  –  a current NDIS participant;
  –  a Pre-Release Prisoner; or
  –  undertaking a DES program to satisfy Program of Support requirements.

Ready to find out more about how our support services can assist you in achieving your goals?

Contact us

For more information, please see the Department of Human Services.

If you meet the above criteria and would like to start your journey with us, simply fill out our contact form and we will get back to you.

If you have a job but feel you need support at work, you may be eligible for Edge’s Work Assist program.

Your Rights

• You have a right to be treated with respect and dignity
• You have a right to be protected from abuse, be it physical, sexual, emotional or verbal
• You have a right to privacy and confidentiality
• You have the right to a fair and legal wage for your work
• You have a right to appropriate on-the-job training and support
• You have a right to be involved in all your career and employment decisions, including pursuing the job you want
• You have a right to provide feedback about Edge’s Service and have this feedback reviewed
• You have a right to have this feedback addressed in a timely and satisfactory manner. Any feedback or complaints will not affect your right to receive our service

Your Responsibilities 

• You have a responsibility for the decisions you make with Edge about your career
• You have a responsibility to provide any information that may assist Edge to find you a suitable job
• You have a responsibility to inform Edge as soon as possible if you are not available for employment or job search activities
• You have a responsibility to respect the rights and needs of other Edge registrants
• You have a responsibility to respect the rights and needs of Edge staff

Edge’s Responsibilities 

• Provide you with information on your rights and responsibilities as a consumer/worker
• Asking you for permission before providing your information to other people
• Ensuring Edge Staff are properly trained to assist and support you
• Providing you support to find and keep a job
• Supporting and advocating for you, linking you with services that can help
• Sharing information kept on file about you upon request
• Acting on and maintaining a record of any feedback and complaints
• Reviewing complaints and reporting these to the Edge’s Board of Directors periodically